V20241219
Privacy Policy
At Mind Media, we respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws around the world. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or engage with our services.
In this privacy policy Mind Media and the service providers that provide systems, services and ICT solutions are collectively referred to as we.
1. Information We Collect
We collect the following types of personal information:
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Personal / Business Information: Name, email address, phone number, shipping address, billing address, etc.
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Payment Information: Credit card details, payment history.
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Technical Data: IP address, browser type, device information, usage data (collected automatically via cookies).
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Transaction Data: Products or services you purchase, order history, and related communications.
2. How We Use Your Information
We process your personal data for the following purposes:
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To Process Orders: To complete your purchase, payments and provide customer service.
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To Improve Our Services: To understand website usage, optimize content, and enhance user experience.
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To Communicate with You: To send transaction confirmations, updates, and relevant marketing communications (with your consent).
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To Comply with Legal Obligations: To meet our legal, tax, and regulatory obligations across various jurisdictions.
3. Legal Basis for Processing Personal Data (Global Compliance)
We process personal data in accordance with the following legal bases:
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Consent: Where required by law, we may rely on your consent to process your personal data (e.g., for marketing communications).
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Contractual Necessity: The processing is necessary to fulfill our contractual obligations, such as processing your orders or providing customer support.
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Legal Obligation: Processing necessary to comply with applicable laws and regulations, including tax and financial reporting obligations.
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Legitimate Interests: To improve our services, prevent fraud, or carry out market analysis, provided such interests do not override your rights and freedoms.
4. Data Sharing
We may share your personal data with the following types of entities:
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Service Providers: Companies that assist with payment processing, shipping, customer support, and other related services.
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Legal Authorities: If required by law, we may disclose your data to regulatory or governmental authorities in response to legal processes or to protect our rights.
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Business Transfers: In the event of a business sale or merger, your data may be transferred as part of the transaction.
We ensure that any third-party processors with whom we share your data comply with data protection laws and uphold appropriate security measures.
5. International Data Transfers
We ensure that data sharing and data transfers comply with international data protection regulations by using standard contractual clauses, privacy shield frameworks, or other lawful mechanisms, including GPDR, Privacy Acts, Data Protection Bills.
6. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Once the retention period expires, we will securely delete or anonymize your personal data.
7. Your Rights Regarding Your Data
Depending on your jurisdiction, you may have the following rights:
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Access: Request details about the personal data we hold about you.
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Correction: Request corrections to any inaccurate or incomplete data.
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Deletion: Request the deletion of your personal data under specific conditions.
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Restriction: Request a restriction on the processing of your data.
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Portability: Request a copy of your data in a commonly used format for transfer to another service provider.
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Objection: Object to processing of your data, including for marketing purposes.
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Consent Withdrawal: Withdraw consent where it is the legal basis for processing (e.g., for marketing communications).
To exercise any of these rights, please contact us at [email address]. We will respond to your request in accordance with applicable laws.
8. Cookies and Tracking Technologies
We might use cookies and similar technologies (e.g., web beacons, pixel tags) to enhance the user experience on our website. Cookies help us analyze how visitors use our website and improve performance.
You can control the use of cookies through your browser settings, though doing so may affect certain functionalities on our site.
9. Security Measures
We implement industry-standard physical, technical, and administrative security measures to safeguard your personal data. This includes encryption and secure servers to protect your data from unauthorized access, loss, or alteration. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. These websites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties before sharing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, with an updated "Last Updated" date.